Customer Feedback

Diabetes customer support

Quality You Can Trust

Here at GlucoMen we pride ourselves in being able to offer our customers an outstanding service.

In order to maintain and improve the service that we provide, we have developed a short survey to help you give us feedback.


Diabetes customer support survey result

Diabetes customer support survey and feedback

What our customers are saying

I wish to thank your customer service for the very good service given on my recent call to them. They were very efficient and helpful, thank you again.

Customer email

Brilliant - Truly amazing machine, so easy to use and would recommend them to any diabetic.

Customer email

Thank you for sending my GlucoMen system. I appreciate the quick results, less pain and smaller samples needed and have quickly learnt how to use it.

Customer email

Many thanks for supplying a new meter, your customer service has been second to none. Thanks again kind regards to all.

Customer email -August 2014

Just a quick note to say thank you very much for the new GlucoMen LX Plus meter that I have received from you. From request to delivery everything has been unbelievably quick and stress free. I also ordered a coloured cover, battery and cable for the software and everything has arrived in super quick time. As a new customer to GlucoMen, the first impression is always the lasting impression and you have excelled here. I look forward to using the new meter and becoming a long standing customer of yours.

Customer email -Sept 2014

I have just upgraded to a LX Plus meter and I am very impressed with the new model. I wanted to check my new meter before using it but found that the control solution was not available to order on-line, however a quick call to Customer Support and the items were in the post. Many thanks for the excellent service.

Customer email -Oct 2014

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